I was out of country and made the monthly payment late but I paid the late payment fee and full balance online. The people working there acted like they were police or something. It took me 40 minutes to get out. I showed them the receipt, payment history etc. They kept playing with words like "no, I need the invoice, not receipt", "I need the confirmation, not approval" They even pulled some racial slurs on me in there own language. At the end I found a random email that said "invoice" with random numbers and showed it to them to see what happens. Surprisingly, they took a picture of that screen and let me out. I still missed my doctors appointment.

Whoever was working and wouldn’t help me, was horrible. My card has issues at garages sometimes, instead of being helpful, he tells me I need to find an atm because I do not have another card. When I ask him, he says “I don’t know” and doesn’t help me at all. How am I supposed to get to an ATM if you don’t know where one is? The closest bank was not walking distance , and how am I supposed to get to it without my car? All over $5 and I wasn’t even parked there for 15 minutes. Horrible place. Horrible employees. I’m never ever parking here and making sure my friends never park here either.