5th & Marshall Deck

Parked there each day for a 3 day tournament at convention center. Sat & Sun $8, reasonable. Even though Monday was Memorial Day Holiday, they charged us the $20 Mon-Fri business rate. Wrong! As well, exited late post tournament Sunday night, ticket machines broken, cars backed up 15 and 20 long. No one available or answering at the garage number, cost us over 40 mins of time waiting and made us miss any chance of getting food as everything was closed by the time we were able to get out of the garage.

It is not clear how the parkings receipts are obtained when doing the self checkout. The meter takes the receipt, but does not return a printed receipt. When pushing the receipt button nothing happens. This cause problems for those seeking reimbursement for business travel.

I have parked in your garage 3 times recently and I have never been able to get a receipt from your automated systems. I will not park with you in the future.