Took us over 40 minutes to exit the garage because their equipment was not functioning properly. Workers were unable to correct the problem and we were trapped while they made everyone back up.

This is the most convenient location of all garages around the area. For $9.00 all day weekend and 5pm till 11.59pm Mon-Fri? you got to be kidding me if you complain about this garage. Yes, there are times they close the garage but you have building security at the lobby 24/7 that will let you in if you park in the garage and of course must pay by credit card on the automated exit. Oh, I left my car for two nights as I was staying at the J.W Marriott and only paid $25/day try that at the hotel you will be lucky for double that amount.

Only problems were, signs posted led me to believe this was an automated 24 hour garage. Pure coincidence that I return basically seconds before it closes at 7pm on the Sunday I was there. Also, since I leave only seconds after closing, it only accepted cards, and not the cash I set aside for parking payment. Didn't want to put another expense on my card after a full day of seeing the DC sites.

This parking garage is HORRIBLE. Signs do not reflect what they actually charge, and the employees have no sympathy or ability to deal with discrepancies citing "management is responsible". 100% recommend parking at the other great garages in the neighborhood and avoid this one like the plague.