We arrive and they say there's no extra charge for our vehicle everything's good to go as spot hero promised. These people are the worst. They tried to charge more money when we returned. We get there first to pick our vehicle up after an event. Everyone was pissed off for being charged too much or waiting and many who showed up after us the rude derelict rep asked other people who arrived 30 mins later where this and that car was and if it was closer than we were and he would take them first and cause us to have to wait a half hour. Finally while pulling out it's so narrow going up the driveway and dangerous all the cars are coming down insane cars parked blocking everywhere. These people are a disgrace. They even lie and say the bathroom is not working after causing us to wait unreasonably. How do the idiots working there go to the bathroom? Then we complaining to the management and they sound illiterate and just as horrible giving no refund or credit etc. If this place was the last place on Earth we would